CIRCLE OS BY GILMORE CHANGE STUDIO

See the human side of change.

Understand how your people are experiencing change. Know where to lead next.

CIRCLE OS helps leaders understand how people are experiencing organizational change, identify where attention is needed, and know what to do next.

CIRCLE OS helps leaders identify what people need during organizational change, see where leadership attention is needed, and turn those insights into action.

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Leaders in a thoughtful workplace conversation

When the plan is not the problem

Change slows down when people are unclear, leaders are misaligned, or the reality of the work is overlooked.

Change slows down when people are unclear, leaders are misaligned, or the reality of the work is overlooked.

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Leadership misalignment

Leaders support the change but communicate different priorities or expectations.

Employee uncertainty

People know something is changing but do not understand what it means for their work.

Adoption barriers

Training and communication are happening, but the new behavior is not taking hold.

Lost momentum

The initiative launched, but participation, confidence, or follow-through has started to decline.

Even the best strategies struggle when leaders and employees experience change differently.

Even the best strategies struggle when leaders and employees experience change differently.

Adoption improves when leaders respond to what people are actually experiencing.

Adoption improves when leaders respond to what people are actually experiencing.

CIRCLE OS for visibility. Expert support when you need it.

CIRCLE OS helps you see what people are experiencing and where leadership attention is needed. When you need deeper help, Gilmore Change Studio can work alongside your team.

EXPERT SUPPORT WHEN YOU NEED IT

Expert support around CIRCLE OS, when you need it.

Organizations using CIRCLE OS can bring Gilmore Change Studio into the work for leadership alignment, facilitation, change strategy, and implementation support.

Change strategy

Focused support to clarify the human work of change and give leaders a grounded path forward.

Best for organizations preparing for change, experiencing resistance, or unsure where adoption is breaking down.

Leadership alignment

Facilitation and working sessions that help leaders build shared direction around their change initiative.

Best for organizations that need stronger leadership alignment, clearer communication, and a coordinated path forward.

Implementation support

Practical advisory support for organizations introducing CIRCLE OS alongside complex organizational change.

Best for technology implementations, process changes, restructuring, cultural initiatives, and complex transformations involving multiple teams.

Expert support is available when your organization needs deeper help—not as a separate product, but as a complement to CIRCLE OS.

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HOW CIRCLE OS WORKS

From human signals to practical leadership action.

CIRCLE OS helps leaders listen to the people side of change, understand what the signals mean, decide where attention is needed, and act with greater clarity.

01

Assess

Use the CIRCLE Assessment to understand how people are experiencing the initiative.

02

Understand

CIRCLE OS surfaces patterns, strengths, friction, and areas that need leadership attention.

03

Decide

Turn insight into clearer leadership priorities, decisions, and recommended next steps.

04

Act & Continue

Use CIRCLE OS throughout the initiative to listen, reflect, adjust, and lead.

What changes after the engagement

More than a plan. A clearer way to lead the change.

More than a plan. A clearer way to lead the change.

More than a plan. A clearer way to lead the change.

01

Clearer leadership direction

Leaders understand what they need to communicate, model, and reinforce.

02

Better employee understanding

People receive meaningful context about what is changing and why it matters.

03

Visible adoption barriers

Resistance, confusion, and operational friction can be addressed earlier.

04

A practical path forward

The organization leaves with priorities, tools, ownership, and next steps.

CIRCLE Method

The human-centered method that powers CIRCLE OS.

The human-centered method that powers CIRCLE OS.

The CIRCLE Method gives leaders six human-centered lenses for understanding and leading organizational change. It powers the guidance inside CIRCLE OS.

The CIRCLE Method gives leaders six human-centered lenses for understanding and leading organizational change. It powers the guidance inside CIRCLE OS.

C: Connect Through Empathy

Build trust at the individual and team level. Without connection, nothing else holds.

I: Inspire Leadership Alignment

Align leaders on vision, message, and shared commitment before change moves outward.

R: Reveal the Reality

Uncover how work actually gets done and identify the lived realities shaping adoption.

C: Cultivate Culture Carriers

Support natural influencers so trust and momentum spread through peers, not just hierarchy.

L: Listen for Wins

Celebrate progress, surface friction, and keep listening as the organization learns.

E: Empower Ownership

Create the conditions where people internalize, improve, and sustain new ways of working.

Explore the CIRCLE Method

About

Experienced support without the layers of a large consulting firm.

Experienced support without the layers of a large consulting firm.

I’m James Gilmore, founder of Gilmore Change Studio. I work directly with leaders and teams to understand what is happening inside a change initiative and build practical support around the people responsible for making it work.

I’m James Gilmore, founder of Gilmore Change Studio. I work directly with leaders and teams to understand what is happening inside a change initiative and build practical support around the people responsible for making it work.

Clients work directly with me throughout the engagement. The approach is personal, focused, and shaped around the realities of the organization.

Ready to talk through your change initiative?

Resources

Thoughtful resources for leaders guiding people through change.

Thoughtful resources for leaders guiding people through change.

View all

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01

Leadership

The Change Is Fine. The Conditions Aren’t.

How leaders can create shared understanding before asking people to move.

People collaborating at a laptop

Employee experience

Change Works Best When It Feels Human. Most Organizations Never Find Out.

Why listening to the employee experience changes the quality of adoption.

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Communication

Change Is Scarier Than Your Leaders Think. Here’s How to Help Them See It.

How to help people understand what is changing, why it matters, and what comes next.

See your change more clearly.

See your change more clearly.

See your change more clearly.

Understand what your people need, identify where leadership attention matters most, and take your next step with CIRCLE OS.

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